Alan Galvez Insurance in downtown Bellefontaine is celebrating its 25th anniversary.
The agency located at 134 West Columbus Avenue is co-owned by Alan Galvez and his daughter Carrie Reynolds. Galvez has been in insurance for 42 years and Reynolds for 17 years.
Alan Galvez Insurance is an independent agency that handles claims for Motorist Mutual, Erie Insurance, Buckeye State Mutual, and Progressive Insurance.
The agency’s number one goal is customer service. The business accomplishes this by being very approachable, having a good sense of humor, helping customers understand insurance, and inviting clients to drop by whenever.
(Pictured above left to right: Galvez and Reynolds in front of their insurance agency)
Galvez got into insurance back in 1971. He was unemployed and had been out of the Marines for about a year. A local veterans’ service officer pointed him in the direction of a local life insurance agent. Galvez interviewed for the job and has been in the insurance field since.
Carrie got into insurance after graduating from Wittenberg University in 1996. Her father invited her to join him at the office and if she did not like job, she could move on.
Galvez says that when he was a teenager he thought it would be great to one day have a business in downtown. He got the opportunity to and says he likes the location because he can walk to anywhere in downtown and he enjoys talking to the people on the streets of downtown.
The agency also has three other employees: Maria Galvez, Office Queen and Galvez's wife; Jana Harrigan, Customer Service Expert; and Melinda Smith, Customer Service Specialist.
The business even has two resident cats: Crystal and Roxanne.
(Pictured right: Roxanne relaxing on Carrie’s desk)
The agency is open Monday, Tuesday, Thursday, and Friday from 9-12 and 1-5 and on Wednesdays and Saturdays from 9-12.
Alan Galvez Insurance can be reached at 592-4871 or at their website.
Alan and Carrie speak about their business.