February 11th is National 211 Day – an annual observance celebrating the go-to, 24/7 three-digit (2-1-1) resource that helps millions of people in the U.S. and Canada – including those in Logan County. The three-digit service connects information about resources and services available in one’s community.
Based on the latest 211 Impact Survey Data, 211 triaged over 20 million requests and in Logan County, responded to over 8,000 calls in the last 8 years for people in the community to access help for immediate or long-term challenges.
211 is a vital resource leveraged by Logan County residents who need assistance with disaster, food, health care, mental health, insurance, stable housing, utility payment, veteran services, childcare, and other related needs. Other key facts about 211:
- 211 is 24/7, free and confidential, and accessible in 99 percent of communities
- 211 is offered in over 180 languages
- 211 specialists offer empathetic, non-judgmental care – and these trained specialists connect individuals and families to a range of available resources to meet their underlying needs, not just the one that prompted the call, text, or email.
211 is an unmatched, critical, go-to service that provides connection and support to those who need help for a range of needs. During 211 Day, we aim to express appreciation to the call specialists who provide support to help our community members and celebrate this lifeline that is helping thousands here in Logan County.
Established in 2000 by the Federal Communications Commission as the three-digit number to reach information and referral services for health, human, and social organizations, today 211 is a resource for help and hope in communities, like Logan County, across North America.
While 211 is available every day of the year, it is an especially helpful during times of disaster, such as hurricanes, flooding, and wildfires, by helping to spread accurate and vetted information—while ensuring 911 calls are reserved for physical emergencies.
During 211 Day, United Way would like to remind residents in Logan County to:
- Call, text, or chat 211 if they or someone they know needs help
- Share 211 widely with their neighbors, family, and friends to connect others to help and support
- Advocate to your local policymakers for the importance of and need to strengthen 211
United Way is the philanthropic hub of Logan County. Since 1955, generations of local residents and businesses have made their charitable impact through the United Way. When you give to United Way, you become a part of a long-standing solution that works to positively influence the health, education, and financial stability of every person in Logan County. More than just a fundraiser, United Way collaborates with businesses, non-profits, government, and civic organizations to address the growing needs of the community.
