Mary Rutan Health is proud to announce that its Urgent Care team has earned outstanding patient satisfaction scores, ranking in the 94th percentile nationally according to patient satisfaction survey results from the most recent quarter.
The recognition reflects the Urgent Care team’s continued commitment to providing exceptional, patient-centered care and creating a positive experience for patients and families throughout every visit.
“Achieving patient satisfaction scores in the 94th percentile nationally is a tremendous accomplishment and a reflection of the care our team provides every day,” said Kristen Yoder, Director of Urgent Care and Occupational Medicine at Mary Rutan Health. “Our Urgent Care providers and team members understand that exceptional healthcare is about more than treating an illness or injury. It is also about listening, showing compassion and making sure every patient feels cared for and respected.”
Mary Rutan Urgent Care provides convenient access to care for a wide range of non-emergency illnesses and injuries.
The team’s strong patient satisfaction results demonstrate its commitment to collaboration, quality, and putting patients at the center of the care experience.
“Our patients are the reason we are here, and their feedback is incredibly meaningful to us,” Yoder added. “We are grateful to every member of our Urgent Care team for the personal touch they bring to each patient interaction and for the important role they play in delivering exceptional care close to home.”
The achievement supports Mary Rutan Health’s ongoing commitment to providing high-quality healthcare and strengthening the communities it serves.
